Using our premium service, Sendle, you can expect to receive your online order for VIC either the same or the next business day.
SA, NSW, ACT can expect a delivery within 2 to 5 business days. All other states (WA, NT, QLD) can take 3 to 10 business days.
You can track your order by using the link at the bottom of this page "Track Order" or refer to your emails from us or Sendle with your reference number.
Should you require express courier services, please contact us and we can easily arrange this for you and your business.
The term ‘Stocksmatter’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 221A Bay Street, PORT MELBOURNE, VIC, 3207, AU. Our ABN is . The term ‘you’ refers to the user or viewer of our website.
What information do we collect?
Information we automatically collect from you:
What do we do with your information?
We use your information in a number of ways, but one thing we don’t do is give it away to third parties. We want to earn and maintain your trust, so here is a list below of what we can use the information for. It’s all about better understanding your needs and providing you with a better service. Use of your information:
You can opt out of receiving these communications at any time by clicking on the opt-out link located in each email we send.
How do you get my consent? Well, when you complete a transaction you are voluntarily providing us with information, so we imply that you consent to use collecting it and using it for specific reasons only. Information that we could collect from you:
How we protect your information
The security of your information is important to us. We appropriate security measures such as suitable physical, electronic and managerial procedures which are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of personal information.
A cookie is a small text file that is stored on a user’s computer with your permission for record-keeping purposes. They allow us to facilitate the administration and improve the effectiveness of our sites as well as further tailor and enhance your experience to your interests. You may set your browser to decline cookies.
If you have said we can, we will sometimes send you marketing messages by email or SMS, just to keep you on top of what we’re up to and help you find our products.
Third party company
Analytics companies, to analyse the usage of our site for internal purposes. These companies may use tracking tools to collect data about how you use our site and provide us with aggregate information on such usage, it helps us to improve or website performances.
Our store is hosted on Neto. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Neto’s data storage, databases and the general Neto application. They store your data on a secure server behind a firewall.
Questions and contact information