The term ‘Stocksmatter’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 221A Bay Street, PORT MELBOURNE, VIC, 3207, AU. Our ABN is . The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
What information do we collect?
Information we automatically collect from you:
We receive and store information when you have interactions with our website or when you give us them in any other way. (ex: subscribe form).
The information we automatically collect may include your IP address, referring URLs, browser and device characteristics, browsing behaviour.
What do we do with your information?
We use your information in a number of ways, but one thing we don’t do is give it away to third parties. We want to earn and maintain your trust, so here is a list below of what we can use the information for. It’s all about better understanding your needs and providing you with a better service. Use of your information:
You can opt out of receiving these communications at any time by clicking on the opt-out link located in each email we send.
Delivery of your purchases to you.
Send Services messages, ie. An email saying your order is on its way.
Email updates about our company & products.
Fraud prevention and detection.
To send you surveys or to inform you of special offers.
Internal record keeping.
Take payment and give refunds.
Creating and managing your account.
To improve our products and services for you.
How do you get my consent? Well, when you complete a transaction you are voluntarily providing us with information, so we imply that you consent to use collecting it and using it for specific reasons only. Information that we could collect from you:
Contact Information including email address
Demographic information such as postcode, mailing address, preferences and interests.
Information relevant to customer surveys and/or offers.
How we protect your information
The security of your information is important to us. We appropriate security measures such as suitable physical, electronic and managerial procedures which are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of personal information.
A cookie is a small text file that is stored on a user’s computer with your permission for record-keeping purposes. They allow us to facilitate the administration and improve the effectiveness of our sites as well as further tailor and enhance your experience to your interests. You may set your browser to decline cookies.
If you have said we can, we will sometimes send you marketing messages by email or SMS, just to keep you on top of what we’re up to and help you find our products.
Third party company
Analytics companies, to analyse the usage of our site for internal purposes. These companies may use tracking tools to collect data about how you use our site and provide us with aggregate information on such usage, it helps us to improve or website performances.
Our store is hosted on Neto. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Neto’s data storage, databases and the general Neto application. They store your data on a secure server behind a firewall.
Questions and contact information